This page contains answers to the most  Frequently Asked Questions... Please check before ringing / emailing
Q:  How long will it take to carry out the work ?

A:  If you want a guaranteed 48hr service ( 2 working days ) please use the  48hr service  ( surcharge applies )...  Next orders that include  the
     CORRECT payment  together  with all the relevant information to complete the work  will normally be returned within 5 / 7 working days...
     all other orders that require paperwork in advance of payment will be dealt with in order... Don’t forget to check for ‘holiday  dates’

Q: How do I pay  for the work ?

A:  First please check the ‘payment options page’ ... preferred option  is paypal... If you  wish to use paypal EITHER ADD 5% surcharge or use the
     ‘Friends & Family option’ click here for more information... 2nd option is  ‘BACS’  ( bank transfer )... 3rd option ‘Cheque’ ( correctly made out ) ..

Q:  Which return post & packing option is the best  to use ?

A:  First please check the  p&p page   & the  packing advice page ... Basic return p&p includes a 1st class ’sign for service’ ( recorded delivery ) with
      max compensation  > £50...  .If you require the special delivery option with compensation > £500  ( recommended )  please ADD £5 extra

Q:  How do I tell if my instrument / s require a change of polarity / upgrading or re calibrating etc ?

A:  A  unit will normally require upgrading or re calibrating etc if any change / s etc have been made to the car that would effect the instrument / s
     operation ( contact us if in doubt ) please use email if possible... If ringing have the instrument / s to hand OR make a note of the part  numbers

Q:  Do you repair ‘Dual gauges’ including ‘Capillary units’ ?

A:  Sorry no... Please see ‘other services page’   ( which includes a link for ‘NEW UNITS’ )

Q:  Do you undertake ‘Restoration work’ ?

A:  Sorry no... we offer a ‘repair /  service’ exactly as per this web site... we will always ‘clean up’ instruments both ‘inside & out’ as best we can
     new  chrome  bezels / glass  &  gaskets  etc are available... we will always paint  ‘black bezels’ on request  large @ £5 & small @ £3 ea ( satin black )

Q:  Do you repair Motorbike instruments* /  Vintage car instruments or American car instruments ( *we will always have a look @ ‘chronometric units )

A:  Sorry no... Neither do we repair: Train / Plane /  Marine or Military  instruments etc... Just  British & European ‘Classic car instruments’ as specified

Q: Do you offer a Quartz  upgrade on classic car clocks / vintage wind up / American car clocks ?

A: Yes we do but please ask before sending,  most quartz upgrades have a 50% surcharge, it always helps if you send a picture of the clock in question

Q:  Do you ‘guarantee your work’ ...  Please click here for ‘terms & conditions’  (a hard copy will be included with your order)

A:  Yes, a written 12 month guarantee is included with all work & this can be extended up to 5 years ( 3 years for clocks) at 10% of repair price per year